Privacy Policy

At IPFA, we are committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive updates about IPFA activities via direct marketing communications. You can access the privacy controls via the My IPFA dashboard (navigate to ‘Edit Mailing Preferences’ when website user is logged in)

In this policy, “we”, “us” and “our” refer to IPFA. For more information about us, see Section 11 “Our details”.

Please scroll down or jump to a section using the links below:

How we collect your information

How we use your personal data

Providing your personal data to others

International transfers of your personal data

Retaining and deleting personal data

Amendments

Your rights

Use of ‘cookies’

Links to other websites

Our details


(1) Credit

This document was created using a template from SEQ Legal (https://seqlegal.com).

(2) How we collect your information

We obtain information about you when you use our website, for example when you contact us about our services, register for an event or sign up to receive our mailings. We may also obtain your details through your employer if you are with a member organisation.

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(3) How we use your personal data

In this Section 3 we have set out:

(a)      the general categories of personal data that we may process;

(b)      in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)      the purposes for which we may process personal data; and

(d)      the legal bases of the processing.

We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We may process your personal data that are provided in the course of the use of our services (“service data“). The service data may include your name, job title or role, employment details, email address, telephone number, address, and information contained in communications between us. The source of the service data is you or your employer. The service data may be processed for the purposes of:

  • providing our services and operating our website
  • communicating with you
  • notify you of changes to our services
  • sending you communications which you have requested and that may be of interest
  • ensuring the security of our website and services
  • maintaining back-ups of our databases

The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process information relating to transactions, including purchases of services, that you enter into with us or through our website or over the phone. Your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained in section 4.

In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

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(4) Providing your personal data to others

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

We may disclose your personal data to any of our employees, board members, council members or subcontractors insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. Information about our staff, board and council members can be found at www.ipfa.org/about-ipfa.

Financial transactions relating to our website and services are handled by our payment services providers, Global Payments Inc. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at https://resourcecentre.globaliris.com/privacypolicy.

We may disclose your enquiry data, at your request, to a selected third party supplier of services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.  These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.

In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

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(5) International transfers of your personal data

In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

IPFA operates a global service. European Economic Area (“EEA”) Member States and other countries all have different laws. When your information is moved from your home country to another country, the laws and rules that protect your personal information in the country to which your information is transferred may be different from those in the country in which you live. For example, the circumstances in which law enforcement can access personal information may vary from country to country.

IPFA provides a voluntary service; you can choose whether or not you want to use the Services. However, if you want to use the Services, you need to agree to our Terms of Use, which set out the contract between IPFA and its users. As we operate in countries worldwide (including in the US, Japan, South Korea), in accordance with the contract between us, we may need to transfer your personal information to other jurisdictions as necessary to provide the Services.

You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

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(6) Retaining and deleting personal data

This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will only hold Personal Information for as long as there is a business purpose to do so.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

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(7) Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of significant changes to this policy by email.

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(8) Your rights

In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

(a)      the right to access;

(b)      the right to rectification;

(c)      the right to erasure;

(d)      the right to restrict processing;

(e)      the right to object to processing;

(f)      the right to data portability;

(g)      the right to complain to a supervisory authority; and

(h)      the right to withdraw consent.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. To request a copy of your personal data, please email us at info@ipfa.org

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

To the extent that the legal basis for our processing of your personal data is:

(a)      consent; or

(b)      that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us at our address written below, or by emailing us at info@ipfa.org, in addition to the other methods specified in this Section 8.

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(9) Use of ‘cookies’

Like many other websites, the IPFA website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns, for example, we use cookies to store your country preference. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

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(10) Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

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(11) Our details

This website is owned by IPFA and hosted by Plug and Play Design Ltd

We are registered in England and Wales under registration number 3592310, and our registered office is at 150 Fleet Street, London EC4A 2DQ

Our principal place of business is at 38 Chancery Lane, London WC2A 1EN, United Kingdom

You can contact us:

(a)      by post, to the postal address given above;

(b)      by telephone, on +44 (0)207 427 0900 from 9 am – 6 pm GMT

(c)      by email, using info@ipfa.org